SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of phantora.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of phantora.store.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I've got to say, I'm totallyitten with how straightforward it is to clean this tent. You know how kids are, right? They turn the tidiest of spaces into a chaotic mess in no time flat. But hey, that's just part of their charm! This tent though, it's an absolute game changer. You see, cleaning up after my littleascals has always been a bit of a drag but now thanks to this easy-clean tent life is suddenly less complicated. It’s like someone waved a magic wand and made all those stubborn stains and spills disappear without any elbow grease or scrubbing till your hands hurt! The fabric used for the tent seems almost resistant to dirt and grime which means you don't have to worry about deep-seated stains anymore. A quick wipe down here and there and voila! The thing looks as good as new again. What makes it even better is that you don't need any fancy cleaning agents or tools either; your regular old household cleaner does the trick perfectly fine. So not only does this save me loads of time but also keeps my wallet happy because let's face it: who wants to spend more money on expensive cleaners? In essence what we're talking about here folks is simplicity at its finest – something that every parent will appreciate especially when dealing with messy kids’ playtime aftermaths. So if you ask me whether I'd recommend this product? Absolutely yes! For its ease-of-cleaning alone I’d give two thumbs up👍👍 Any parent out there looking for a way to simplify their lives should seriously consider getting one of these tents.
I must say, this teepee tent is a fantastic addition to our playroom. The size is perfect for my little ones to have their and it fits comfortably in various areas of the house without taking up too much space.'s made from quality materials like solid pine wood and soft cotton, which means it's both durable and comfortable.
The perfect size for my little adventurer, fits comfortably in our living room.
This is one of the best purchases I've made for my child. quality materials used in this teepee outstanding - solid pine wood poles that provide stability, soft cotton fabric that feels nice to touch, and recycled ABS connectors that make assembly easy while being eco-friendly.
What I love about this teepee tent is how easy it is to clean! With kids around, things can get messy quickly but thanks to its machine washable feature, maintaining cleanliness has never been easier. Plus, it provides ample space for my child’s and games.
Our family absolutely loves this teepee tent! It's the perfect size, not too big and not too small. The kids play inside comfortably, and it fits perfectly in various areas of our home without taking up too much space.'ve even taken it outside for some backyard! And let me tell you about cleaning - it's a breeze because it's machine washable!
This tent has become my child’s favorite play area – spacious and comfortable!
So happy with the quality materials used - solid pine wood and soft cotton. It feels safe and comfortable for my child.
We recently got this fantastic teepee for our son who loves playing pretend adventures indoors and outdoors alike! The size is just perfect fitting comfortably in his bedroom or even at our patio area when he decides he wants an outdoor adventure day.
The eco-friendly aspect of this teepee really caught my attention. Made from recycled ABS along with solid pine wood and soft cotton – these are choices that not only ensure durability but also contribute towards sustainability. A great product indeed!
This teepee has become an instant favorite at home! It’s spacious enough for all sorts of fun activities yet compact enough to fit into different corners of our house or even outdoors during family picnics.
fine
i'm impressed by the eco-friendly aspect of this teepee, made from recycled ABS. great job!
I love how spacious this tent is on the inside despite its compact appearance from the outside. My children have plenty of room to play their games or curl up with their favorite books. Plus, knowing that I can easily clean it by throwing into washing machine gives me peace of mind.
Made from solid pine wood? That explains why it's so sturdy!
This teepee has become a favorite spot for my kids to play in, they love it!
Apart from being incredibly fun for the kids, what sets this tent apart is its ease-of-maintenance - just toss it in the washing machine when needed! Also worth mentioning are the quality materials used; solid pine wood ensures sturdiness while soft cotton adds comfort.
The material combination used in making this teepee ensures both safety and comfortability for my child’s play environment; solid pine wood providing sturdiness while soft cotton guarantees coziness during playtime – all these without compromising our commitment to be eco-friendly as they’ve incorporated recycled ABS!
This teepee tent is a great addition to our playroom. Perfect size for my kids and fits comfortably in various areas of the house.
wow! machine washable? lifesaver right there! no more hand cleaning messes
My daughter adores her new hideaway spot! This teepee has become her go-to place whether she wants to read a book or engage with her dolls on imaginary escapades. What amazes us parents more though is its easy maintenance feature – simply toss it into your washing machine whenever needed!
this tent is just what we needed. perfect size that fits anywhere in the house
The soft cotton material makes it super cozy for the kids.
The fact that this product uses recycled ABS material shows thoughtfulness on part of manufacturers towards environment conservation- a big thumbs up!
Our family is absolutely smitten with this teepee tent. It's the perfect size for our little ones to play in and fits comfortably in various areas of our home. The solid pine wood structure ensures it's sturdy while the soft cotton interior makes it cosy.
So happy with this purchase - easy to clean and spacious.
Love the machine washable feature! It makes maintaining cleanliness so easy, plus it provides ample space for fun activitiesli>
This teepee has been a game-changer for us. Not only does it provide my child with fun space, but its machine washable feature makes clean-up simple and stress-free. I love that we can keep their play area fresh and hygienic without any hassle!
This tent offers ample space for fun-filled indoor adventures.
I'm impressed with the quality of this teepee. It’s durable and safe for kids.
This tent offers ample space for my little ones' adventures yet it fits comfortably in various areas of our home. I love that it’s machine washable, making my life a lot easier when cleaning time comes around! The materials used are also top-notch, ensuring a safe and comfortable environment for my kids.
Foldable feature is ok
We're all about eco-friendly products at our house so knowing this tent is made from recycled ABS material was a major selling point for us. Plus, the quality materials like solid pine wood and soft cotton ensure durability and comfort.
I'm truly impressed by how well-designed this teepee tent is - spacious yet compact enough to fit into different corners of our house or even outdoors during family picnics! My kids have had countless hours of fun playing inside!
My children absolutely love playing inside this spacious yet compact teepee, whether indoors or outdoors during family picnics.
The quality of materials used here deserves applause – solid pine wood providing sturdiness while soft cotton ensures coziness during playtime – all these without compromising on being eco-friendly as they’ve incorporated recycled ABS!
No more mess around the house, all toys are now inside this cool teepee 😊
The combination of comfort, safety, quality materials and eco-friendliness in this product really stands out to me as a parent. Knowing my children are safe while they enjoy their imaginative adventures gives me peace of mind.
This teepee tent has been a wonderful addition to our home. The size is perfect for my child's imaginative play and fits comfortably in various areas of the house without taking up too much space., it's made from quality materials like solid pine and soft cotton, which means it's both durable and comfortable.
My child loves this teepee, it's their own little world where they can play and imagine.
Our family absolutely loves this tent! It's the perfect size, not too big and not too small. The kids can play inside comfortably, and it fits perfectly in various areas of our home without taking up too much space. We've even taken it outside for some backyard fun! And let me tell you about cleaning - it's a breeze because it's machine washable!
Apart from being incredibly entertaining, what sets this tent apart is how easy it is to maintain - just toss it in the washing machine when needed!
It's the perfect size to fit anywhere in our house yet spacious enough for their imaginative playtimes.
The materials used feel so premium, yet eco-friendly. Definitely worth every penny!
What sets this teepee apart is its easy-to-clean feature! With children around, things can get messy quickly but thanks to its machine washable nature, maintaining cleanliness has become so simple. Moreover, it provides ample space for all sorts of fun activities.
What a fantastic purchase! The size of the tent is just perfect for indoor and outdoor use.
This tent has become a favorite spot in our home. It's just the right, fitting perfectly in various spaces without taking up too much room Plus, it's machine washable which is a huge bonus for me!
I appreciate that this product uses recycled ABS material along with solid pine wood and soft cotton – these choices not only ensure durability but also contribute towards sustainability. It’s great knowing I've made an eco-friendly choice!
so cozy and safe, i appreciate the quality materials used here
The spacious yet compact design of this teepee makes it a hit at home! My kids have endless hours of fun playing inside whether indoors or outdoors during family picnics.
We love that this teepee is eco-friendly - made from recycled ABS. Good for our kids and the planet too!
This teepee has been nothing short of amazing. The quality materials used ensure both durability and safety while its size provides ample room for fun-filled indoor adventures or even outdoor escapades during sunny days.
it fits perfectly in various areas of our home, great design 🏠
This tent has been a great addition to our home, my kids spend hours playing in it each day.
Apart from being incredibly entertaining for the kids, what I love about this tent is how easy it is to maintain - just toss it in the washing machine when needed! Also worth mentioning are the quality materials used; solid pine wood ensures sturdiness while soft cotton adds comfort.
sometimes i forget it's even there, blends in so well with our home decor
The use of recycled ABS material along with solid pine wood and soft cotton ensures durability and sustainability. A fantastic product!
I appreciate that this product uses recycled ABS material along with solid pine wood and soft cotton – these choices not only ensure durability but also contribute towards sustainability. It feels great knowing I've made an eco-friendly choice!
This teepee has become a favorite in our household. The perfect size for my little ones, it fits comfortably in various areas of our home without taking up too much space.'s also machine washable which is an absolute lifesaver with kids! I love that the materials used are both durable and eco-friendly - solid pine wood, soft cotton, and recycled ABS. Definitely a worthwhile purchase!
My children absolutely love playing inside this spacious yet compact teepee! Whether indoors or outdoors during family picnics, they have endless hours of fun.
i love that i can just toss it in the washing machine when it gets dirty - such a timesaver!
I'm so impressed with how convenient this tent is - from assembly to cleanup! Its eco-friendly design made from recycled ABS really stands out too. All these features combined make this teepee an excellent investment for any family with young children.
We absolutely love this teepee! Its perfect size and quality materials make it an ideal play area for my children. The fact that it’s also easy to clean makes life so much easier.
Eco-friendly and durable! A win-win for us and the environmentli>
We recently purchased this tent and we couldn't be happier! The size is right - not too big that it takes over the room but spacious enough inside for fun-filled adventures. Cleaning is also super easy as you can simply it into your washing machine when needed.
Fits comfortably indoors or outdoors. My kids' new favorite spot!
I'm so impressed with this teepee. It offers ample space for my child to play yet fits perfectly in our living room or even outdoors during sunny days. Plus, knowing that I can easily clean it by throwing into washing machine gives me peace of mind.
The material combination used in making this teepee ensures both safety and comfortability for my child’s play environment; solid pine wood providing sturdiness while soft cotton guarantees coziness during playtime – all these without compromising our commitment to be eco-friendly as they’ve incorporated recycled ABS!
soft and safe for my little ones. but would like to have more colors
I'm so with the eco-friendly design of this tent - made from recycled ABS and solid pine wood. It provides both safety and comfortability while being kind to our planet.
fits perfectly in our playroom. easy to clean too! happy purchase